Store Policy

Contents

1. Payment and Checkout Information
2. Shipping Information
3. California Shipping Restrictions (AB 1263)
4. Orders Placed With a California Shipping Address
5. Shipping Address Determination
6. Order Cancellations
7. Returns and Exchanges

Payment and Checkout Information

• Contact us at orders@rjkventures.com if you would like to pay by check or money order. Yes, we accept them.
• We collect sales tax from CA residents.
• Sales tax for ship-to addresses outside CA are the responsibility of the Buyer.
• RJK Ventures LLC is not responsible for errors with shipping calculations. In the case of an error, we will contact you prior to shipment.

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Shipping Information

• We process orders as quickly as possible and ship via USPS, UPS or FedEx depending on your location.
• We do ship internationally when there are not restrictions on our products. Please email us for a quote.
• All international VAT/Duties are the responsibility of the buyer. Please contact us prior to shipment if you have questions. We do not pre-pay or cover the cost of any international import requirements.
• Contact us at orders@rjkventures.com for shipping to locations outside of the United States.
• Please include your exact shipping address and the items you would like to purchase and we will send you an electronic quote / invoice that you can pay with credit card.
• We ship to the address that you provide us. If your items are returned to us as undeliverable, we are not responsible for costs associated with re-shipping and will issue an invoice to you for shipping costs only and will re-ship to the address of your choice.
• If we are provided by you incorrect shipping information we can modify the shipping if you contact us prior to shipping.
• Any fees associated with a return or re-shipping the items are the responsibility of the buyer and you will be invoiced prior to re-shipment.

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California Shipping Restrictions (AB 1263)

Effective January 1, 2026, California Assembly Bill 1263 (AB 1263) imposes additional requirements on the sale of certain firearm-related products to California residents.

As a result, certain products are not available for direct shipment to California. Orders that include restricted products and list a California shipping address will not be fulfilled, regardless of billing address, customer residence, or order intent.

We do not ship restricted products to California addresses and cannot make exceptions.

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Orders Placed With a California Shipping Address

If an order containing restricted products is placed with a California shipping address, the order will be reviewed and canceled. Any refundable portion of the payment will be returned to the original payment method, less a $5 cancellation fee.

The $5 cancellation fee covers non-refundable payment processing fees and administrative handling costs, including the time required to review, cancel, and reconcile the transaction. This policy applies regardless of billing address, customer location, or intent.

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Shipping Address Determination

Orders are evaluated based on the shipping destination, not the billing address. If the shipping address is outside California and the product is lawful in the destination jurisdiction, the order may proceed.

Shipping addresses for restricted products cannot be modified after checkout.

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Order Cancellations

Once a shipment tracking notice has been issued, the order is considered shipped. Orders may be cancelled prior to shipment.

We incur variable nonrefundable transaction fees for every order placed. As a result, all canceled orders will incur a 5% fee with a minimum of $4.00.

California restriction cancellations: Orders containing restricted products placed with a California shipping address will be canceled and refunded, less the $5 cancellation fee described above.

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Returns and Exchanges

• In reasonable circumstances, returns for other than warranty reasons may be permitted for Armory Rack products (excluding Magnet Hangers) but must be requested by the buyer within 10 days of the original shipment date shown on the invoice and they must not be used.
• There are no returns for Armory Tool, MAG|Coupler magazine couplers, Magnet Hangers or Accessories.
• Armory Racks must remain in NEW condition and in the original packaging to be accepted for return.
• In order to return an item, you must contact us to request a return merchandise authorization (RMA) number, providing a detailed reason for the return. A 20% restocking fee will apply to all Armory Racks products.
• All approved returns are subject to a 20% restocking fee calculated on the total cost of sale. Refunded amounts are less shipping charges for the outgoing shipment. Return shipping is the responsibility of the buyer and the buyer must provide tracking.
• The buyer is responsible for shipping and insurance charges to ship the item back to us.
• If a promotion was running and RJK Ventures LLC offered free shipping or discounts via promo code, it only applies to the first shipment. Customers are responsible for all shipping associated with exchanges and refunds will be less any initial shipping costs incurred by RJK Ventures LLC associated with the promotion.
• Credits / refunds for authorized returns will be made within 10 business days of the receipt of the product after the product is verified to be new and unused. Used products shipped back to us will not be eligible for refund and remain the buyers property.
• No warranty is implied or given to Scratch & Dent items. They are sold AS IS and can NOT BE RETURNED.

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